What is an EcoSure USD policy?
It’s an EcoSure policy that’s paid for in USD and gives an option to get a claim benefit in USD cash or services from EcoSure Funeral Service Partners.
How much does EcoSure's USD policy cost and what are the benefits?
You can get guaranteed services or cash in lieu as follows:
| Package | Monthly Premium (USD) | Payout (USD) |
|---|---|---|
| Lite | $0.75 | $625 |
| Basic | $1.50 | $1,250 |
| Standard | $3.00 | $2,500 |
| Premium | $7.50 | $6,250 |
Do we have any add-ons as part of the USD product?
Yes, EcoSure has many add-ons including: Tombstone, Tents & Toilets, Bus and more.
If I opt to get the cash value, do I get USD cash?
Cash in lieu will be given in USD.
How do I pay for my EcoSure's USD policy?
Auto-deduction from your EcoCash USD Wallet or you can pay cash at our partner outlets or pay into our Econet Life Nostro Accounts:
- Steward Bank
- 1036091416 – Kwame Nkrumah Branch,
- CABS
- 1129869555 – Northridge Park,
- POSB
- 500004889605 – Harare Esteem Banking
Can a USD policy be paid in ZWG?
No, premiums can be paid in USD only.
If I pay with my EcoCash USD Wallet, how do I receive a payout?
Your EcoCash USD Wallet can be funded through EcoCash agents and Econet shops countrywide.
Can a customer have both the USD and ZWG policies?
Yes, you can have both the ZWG and USD policies.
Can a customer on a ZWG policy switch to a USD policy?
The Customer is able to switch from a ZWG to a USD policy. They will have a 3 months waiting period for the first 3 packages and 9 months for the premium. Death due to natural cause during the NCE period will trigger an ZWG payout.
How many USD policies is an individual allowed to have?
An individual is allowed to have 3 USD policies: 1 individual, 1 group and they can be added once as a dependant.
Who can I add to my policy?
A Customer is able to add the following dependants: a spouse, biological/adopted children below 23, parents and mother and father in-law below the ages of 70.
Can we join USD packages as a Burial Society?
Yes, USD packages are now also available for Burial Societies.
How do I register on an EcoSure USD policy?
Dial *900#, select EcoSure Funeral, Individual, USD , accept Terms & Conditions then choose your preferred package.
Are all the existing EcoSure Funeral Service Partners providing services for USD packages?
Yes, USD package services will be accessible through all our current FSPs.
Where can I get more information on the EcoSure USD Packages?
Call our toll-free line 311, or visit www.facebook.com/ecosurezim.
What are the age limits for EcoSure funeral cover?
he main policyholder must be between the ages of 18 and 69 years old to register. Once you turn 70, you cannot register on EcoSure via *900#. You can maintain coverage at 70 years of age as an existing policyholder or dependant however, you cannot register the moment you turn 70 years old.
How can I register for EcoSure funeral cover?
- Dial *900# and enter your EcoCash PIN
- Select EcoSure Funeral Cover
- Choose Individual policy
- Select currency (ZWG or USD)
- Accept the Terms & Conditions
- Confirm your customer details (Country & Province)
- Pick your EcoSure package
- Finalize registration (Option 1)
What is the EcoSure Hospital Cashback Plan?
This cover provides daily cash payouts to policyholders hospitalised for extended periods, offering $100 per day from the 4th day of continuous hospitalisation.
This can be added to an existing policy for just $1 extra per month on your EcoSure funeral cover premium.
To make a claim, notify Econet Life within 30 days of discharge.
More information: hospital-cashback
Can I cover my family members with EcoSure?
Yes, you can cover your family members with EcoSure. These family members can include your spouse, children, parents, and grandparents under the age 70 years old.
You can add them as dependents during registration or later via the EcoSure app or USSD (*900#).
More information: thwala-sonke