Diaspora SA
Funeral Cover

Diaspora SA Funeral Cover FAQs

Diaspora SA Funeral Cover FAQs
WHAT IS DIASPORA SA FUNERAL COVER?

It is a funeral insurance policy specifically designed for Zimbabweans living in the diaspora. It provides reliable cover with payouts of up to R97 000 or access to seamless repatriation services from South Africa to Zimbabwe for burial.

WHAT PACKAGES ARE AVAILABLE?
Package Benefits Lite Basic Standard Premium
Family (PH, Spouse & 4 Children) R159 R199 R253 R716
Single Package R35 R46 R60 R120
Type of Casket Quarter View Quarter View Dome Casket Executive Casket
Body Removal
Hearse
Administration and Documentation
Undertakers' Services
Washing and dressing
Embalming
Overnight Service/Mortuary service
Graveside Tent & Lowering Machine
Transport for Mourners 7-seater 13-Seater 13-Seater 13-Seater
Chema / Imali yenduduzo x R4,000 R10,000 R20,000
SUM ASSURED R29,000 R38,000 R50,000 R97,000
Premium for additional (beyond 4) – per child R19 R22 R26 R107
WHO IS COVERED ON DIASPORA SA FAMILY PACKAGE?

The family package is designed to inclusively cover you, your spouse, and up to four biological children under 23. Additional dependants in Zimbabwe and South Africa may be added to extend protection to more loved ones.

WHO IS ELIGIBLE FOR DIASPORA SA FUNERAL COVER?

Any Zimbabwean living in South Africa can register for any of the available packages and may also include loved ones based in Zimbabwe, ensuring broader family protection.

HOW DO I REGISTER FOR THE DIASPORA SA FUNERAL COVER?

To sign up, visit www.ecosure.co.zw/products/sadiaspora/ and enter all your details on the portal.

WHAT DOCUMENTS ARE REQUIRED FOR REGISTRATION?

You need an image of your Zimbabwe identification documents - your National ID or passport and a passport sized photo or head shot.

IS THERE A WAITING PERIOD BEFORE I CAN CLAIM BENEFITS?

There is a 6 months waiting period for death due to natural causes and a three months waiting period for accidental death. For dependants residing in Zimbabwe who are registered on local packages, the waiting period for death due to natural causes is 3 months for the Lite, Basic, and Standard packages and 9 months for the Premium package.

CAN I TRANSFER MY POLICY TO ANOTHER FAMILY MEMBER?

You cannot transfer a policy to someone else.

WHAT BENEFITS DOES DIASPORA SA FUNERAL COVER OFFER?

You can get a cash payout or opt to get repatriation of a deceased's body back to Zimbabwe.

I ALREADY HAVE FUNERAL COVER WITH ANOTHER SERVICE PROVIDER. CAN I STILL JOIN DIASPORA SA FUNERAL COVER?

Yes, you can join DIASPORA SA FUNERAL COVER and your payout will be given as cash.

WHAT HAPPENS IF I RELOCATE TO A DIFFERENT COUNTRY?

You can verify if your new country aligns with the package you selected to ensure the benefit covers repatriation in the event of death. You can then choose to upgrade or downgrade accordingly.

CAN I UPGRADE OR DOWNGRADE MY DIASPORA SA FUNERAL COVER PACKAGE?

Yes, you can. Login to your account on www.ecosure.co.zw/products/sadiaspora to upgrade or downgrade your policy. Normal NCE periods will apply for whatever package you apply for. Accidental death will be paid out according to the new package.

HOW LONG DOES IT TAKE FOR A CLAIM TO BE PROCESSED?

Where repatriation is required, discharge of service commences immediately after the claim notification. A cash claim takes within 48 hours to be processed, subject to availability of all relevant paperwork and supporting documents.

WHERE CAN I GET MORE INFORMATION ON DIASPORA SA FUNERAL COVER?

Visit any EcoSure Agent for assistance or visit www.ecosure.co.zw/products/sadiaspora or www.facebook.com/ecosurezim or @EcoSureZW on X.