Diaspora Funeral
Cover

EcoSure Diaspora Funeral Cover FAQs

Pricing Table
Package Name Diaspora Africa Diaspora World
Lite Basic Standard Premium Basic Global Premium Global
Monthly Premium (USD) 3.00 4.50 6.00 9.00 12.00 18.00
Payout (USD) 2,500 3,750 5,000 7,500 10,000 15,000
EcoSure Diaspora Funeral Cover FAQs
WHAT IS ECOSURE DIASPORA FUNERAL COVER?

It is an affordable funeral insurance policy specifically designed for Zimbabweans living in the diaspora. Policyholders can receive a payout of up to US$15,000 or access repatriation services for a loved one from the diaspora to Zimbabwe for their burial.

WHO IS ELIGIBLE FOR ECOSURE DIASPORA FUNERAL COVER?

Any Zimbabwean living in the diaspora can register themselves for any of the packages and they can also add their loved ones who are based in Zimbabwe.

HOW DO I REGISTER FOR THE ECOSURE DIASPORA FUNERAL COVER?

To sign up, visit www.ecosure.co.zw/diaspora and enter all your details on the portal. We will soon have agents available in the diaspora to also assist with registration.

WHAT DOCUMENTS ARE REQUIRED FOR REGISTRATION?

You need an image of your Zimbabwe identification documents - your National ID or passport and a passport sized photo or head shot.

IS THERE A WAITING PERIOD BEFORE I CAN CLAIM BENEFITS?

There is 6 months waiting period for death due to natural causes and three months waiting period for accidental death. For dependants residing in Zimbabwe who are registered on local packages, the waiting period for death due to natural causes is 3 months for the Lite, Basic, and Standard packages and 9 months for the Premium package.

HOW DO I PAY FOR AND ADD DEPENDANTS TO MY ECOSURE DIASPORA FUNERAL COVER?

Login to your account on www.ecosure.co.zw/diaspora and select your preferred payment option to pay. To add dependants: Login to your account on www.ecosure.co.zw/diaspora and then add your dependants. We will soon have agents in the diaspora who will also assist with this.

CAN I TRANSFER MY POLICY TO ANOTHER FAMILY MEMBER?

You cannot transfer a policy to someone else.

WHO CAN I ADD TO MY POLICY?

You can add your spouse, biological or adopted children below 18, grandchildren below 18, parents, spouse’s biological parents below the ages of 70, and biological grandparents below the ages of 70.

WHAT BENEFITS DOES ECOSURE DIASPORA FUNERAL COVER OFFER?

You can get a cash payout or opt to get repatriation of a deceased’s body back to Zimbabwe.

WHICH COUNTRIES DOES ECOSURE PROVIDE REPATRIATION SERVICES FROM?

EcoSure works with a wide network of partners and can facilitate repatriation services from South Africa and UK markets. We are engaging more partners and will soon be able to repatriate from more countries.

I ALREADY HAVE FUNERAL COVER WITH ANOTHER SERVICE PROVIDER. CAN I STILL JOIN ECOSURE DIASPORA FUNERAL COVER?

Yes, you can join EcoSure Diaspora Funeral Cover and your payout will be given as cash.

WHAT HAPPENS IF I RELOCATE TO A DIFFERENT COUNTRY?

You can verify if your new country aligns with the package you selected to ensure the benefit covers repatriation in the event of death. You can then choose to upgrade or downgrade accordingly.

CAN I UPGRADE OR DOWNGRADE MY ECOSURE DIASPORA FUNERAL COVER PACKAGE?

Yes, you can. Login to your account on www.ecosure.co.zw/diaspora to upgrade or downgrade your policy. Normal NCE periods will apply for whatever package you apply for. Accidental death will be paid out according to the new package.

HOW LONG DOES IT TAKE FOR A CLAIM TO BE PROCESSED?

Where repatriation is required, discharge of service commences immediately after the claim notification. A cash claim takes within 48 hours to be processed, subject to availability of all relevant paperwork and supporting documents.

WHERE CAN I GET MORE INFORMATION ON ECOSURE DIASPORA FUNERAL COVER?